For carriers and adjusters
Restoration and mitigation consulting
An independent look at what was done, what it cost, and what the file supports. We work with the contractor, not against it: the aim is a supported invoice and a completed project, not the lowest number. Carriers and adjusters bring us most files; property owners and contractors bring us the rest, when an invoice has to stand on its own.
Forensic invoice analysis
A line-by-line review of a restoration contractor's invoice against the documentation in the file, with every adjustment traced to a source.
What we review
The contractor's invoice or estimate, daily logs, equipment and labor records, moisture documentation, photos, and the scope in the file.
What you receive
An analysis workbook that sets the submitted figures beside the reviewed figures, line by line, with every adjustment traced to the document it came from, plus a written summary of what the documentation shows and what it does not. The result is a reasonable cost based on the scope associated with the file.
Estimate and scope review
Review of Xactimate and time-and-materials estimates against the loss, including preparing an estimate or sketch when the file needs one.
What we review
Xactimate and time-and-materials estimates against the loss, the drying records and the standard of care, including whether the scope matches the conditions documented.
What you receive
A scope comparison, the reviewed estimate, and, when the file needs one, an estimate or sketch prepared by us.
Site monitoring
Scheduled site visits during mitigation and repair, supported by remote sensors where the project calls for them, with moisture readings, equipment counts and photo documentation reported as the work progresses.
What we do
Scheduled visits during mitigation and repair to record moisture readings, equipment placements and counts, crew activity and site conditions, with photographs and remote sensor data where used.
What you receive
A report after each visit, so the file reflects what was on site when it was there, and a drying record that stands on its own.
Moisture surveys
An inspection of the building to find where moisture remains and which materials are affected, with a recommended plan to finish the mitigation.
What we do
An inspection of the structure using moisture meters, thermal imaging, data loggers and interviews with occupants to locate remaining moisture and the materials it has affected.
What you receive
A moisture map and marked-up drawings showing what is dry and what is not, with written findings and a recommended mitigation plan to finish the drying.
How it works
Step 1
What to send
Send the file. An invoice, an estimate, or a project that is still under way.
Step 2
Scope and timing
We confirm scope and timing with you before starting.
Step 3
Findings delivered
You receive the findings and a summary written so it can be forwarded as it stands.
Step 4
Walk-through
We stay available to walk through it with the contractor or the insured.
IICRC Triple Master: Water Restoration, Fire and Smoke Restoration, Textile Cleaning · In restoration since 1999 · Pacific Northwest · Consulting nationwide, most work in Oregon and Washington
Other practice areas
For attorneys
Dispute resolution
Expert consulting and testimony on restoration scope, cost and standard of care, from a consultant with 27 years in the field.
For design and construction teams
Site documentation
3D site scanning, drone inspection and thermal imaging that record a building as it stands.