
For attorneys
Dispute resolution
A consultant who has done the work. Steve Bigham spent 16 years running water, fire and large-loss restoration before he began reviewing it for others, and has been retained on restoration disputes since joining J.S. Held in 2015. Reports are written to be read in a deposition, and opinions are held to what the documents support.
Expert consulting and testimony
Consulting, reports, depositions and trial testimony on restoration scope, cost and standard of care, plus the inspections, estimates and appraisal or mediation support a matter needs.
What we do
Consulting on restoration scope, cost, drying and the standard of care; written reports; deposition and trial testimony; rebuttal of opposing reports.
And anything else within the field a matter needs: site inspections, Xactimate or time-and-materials estimates and sketches, invoice analysis, scope review, appraisal support and mediation support.
What you receive
A report that states what was reviewed, what the documentation shows, and the basis for each opinion, in that order. No conclusions the record does not carry.
How a retention starts
Step 1
Conflict check
Call or write with the nature of the matter and the parties, so we can check for conflicts.
Step 2
Engagement letter
We send a short engagement letter and a fee schedule. Terms are set per matter.
Step 3
Scope and timing
Send the file. We confirm scope and timing before starting.
Step 4
Engagement signed
Work begins once the engagement is signed.

Steve Bigham, MWR, MSR, MTC. Vice President and Principal Consultant, Pacific Technical. Testifying and consulting expert on restoration scope, cost and standard of care. In restoration since 1999: technician, water supervisor, project manager and general manager at restoration contractors in the Portland area, then senior consultant and area manager at J.S. Held before founding Pacific Technical in 2019. IICRC Triple Master: Master Water Restorer, Master Fire and Smoke Restorer, Master Textile Cleaner. IICRC technician certifications in ASD, AMRT, FSRT, WRT, OCT, UFT and CRT; RIA Water Loss Specialist; AHERA building inspector; FAA Part 107 remote pilot; Level 1 thermographer.
Other practice areas
For carriers and adjusters
Restoration and mitigation consulting
Forensic invoice analysis, estimate and scope review, site monitoring and moisture surveys on water, fire and large-loss restoration projects.
For design and construction teams
Site documentation
3D site scanning, drone inspection and thermal imaging that record a building as it stands.